Help Centre
  1. Help Centre
  2. Account Management Service Desk

Account Management Service Desk

Welcome! You can raise a request for the Account Management Service Desk by emailing account.manager@theschoollocker.atlassian.net

Teamwear Sample Set Request

For requesting a Sample Set to be sent to an Institution for try-ons

Required fields are marked with an asterisk*
Powered by Jira Service Management
{"xsrfToken":"959165b931abbc9d1416965daa4eafec7e07eabe_lout","branding":{"id":"1087","key":"amsd","name":"Account Management Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1087"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c54c928f-108d-4ea8-8137-b43f156e075d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YzhhYjZkNi0xY2JmLTQ0Y2QtYTQ5Yi05YTlmMTgwZDI5MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM1NGM5MjhmLTEwOGQtNGVhOC04MTM3LWI0M2YxNTZlMDc1ZCI6WyJyZWFkIl19LCJleHAiOjE3NTIxNjk2NzAsIm5iZiI6MTc1MjE2OTA3MH0.xVGOkf0Wy0occGF2UjuRbm3twbWdqFuX5SH8WUSI8Mw&client=7c8ab6d6-1cbf-44cd-a49b-9a9f180d290b&mode=fit","logoId":"c54c928f-108d-4ea8-8137-b43f156e075d","isLogoAvailable":true,"helpCenterTitle":"School Locker Help Centre","sharedPortalName":"Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"School Locker Help Centre","sharedPortalName":"Help Centre","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ff2e33","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1087","key":"amsd","projectId":12093,"serviceDeskId":1087,"name":"Account Management Service Desk","description":"<p>Welcome! You can raise a request for the Account Management Service Desk by emailing account.manager@theschoollocker.atlassian.net</p>","portalBaseUrl":"/servicedesk/customer/portal/1087","reqTypes":[{"id":"2279","name":"Create Customer Request","descriptionHtml":"<p>Complete this form to Request an Organisation Account with School Locker.</p>","callToAction":"Create Customer Request","introHtml":"<p>Request an Institution</p>","icon":11263,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11263","groups":[1153],"key":""},{"id":"1986","name":"Customer Enquiry","descriptionHtml":"","callToAction":"Customer Enquiry","introHtml":"","icon":10932,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[1153],"key":""},{"id":"2041","name":"Faulty","descriptionHtml":"","callToAction":"Faulty","introHtml":"<p>For Institution Faulty, DOA &amp; Returns</p>","icon":11110,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11110","groups":[1153],"key":""},{"id":"2281","name":"Teamwear Sample Set Request","descriptionHtml":"","callToAction":"Teamwear Sample Set Request","introHtml":"<p>For requesting a Sample Set to be sent to an Institution for try-ons</p>","icon":11284,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11284","groups":[1153],"key":""},{"id":"2006","name":"Apparel Item Request","descriptionHtml":"","callToAction":"Apparel Item Request","introHtml":"<p>Request a new item</p>","icon":11296,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11296","groups":[],"key":""},{"id":"2015","name":"Contact Institution","descriptionHtml":"<p>Raised internally only. Once created you will need to comment to the customer and transition to Waiting for Reporter.</p>","callToAction":"Contact Institution","introHtml":"<p>for Requests raised internally for communication with an Institution Customer</p>","icon":11126,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11126","groups":[],"key":""},{"id":"2377","name":"Institution Support Admin","descriptionHtml":"","callToAction":"Institution Support Admin","introHtml":"<p>Institution Support Internal Tasks</p>","icon":11116,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11116","groups":[],"key":""}],"reqGroups":[{"id":1153,"name":"General"}],"orderMapping":{"1153":[2281,2279,1986,2041]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1087,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AMSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YzhhYjZkNi0xY2JmLTQ0Y2QtYTQ5Yi05YTlmMTgwZDI5MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMDkzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIxNzAyNzAsIm5iZiI6MTc1MjE2OTA3MH0.pWd7vRkCVjzQUv6SeBkq1SMBshk4JVkHcZ_gHuaCRqM","targetCollection":"upload-project-12093","endpointUrl":"https://api.media.atlassian.com","clientId":"7c8ab6d6-1cbf-44cd-a49b-9a9f180d290b","tokenDurationInMins":20}},"reqCreate":{"id":2281,"projectId":12093,"issueType":{"id":"10205","name":"Support"},"form":{"name":"Teamwear Sample Set Request","descriptionHtml":"","callToAction":"Teamwear Sample Set Request","intro":"<p>For requesting a Sample Set to be sent to an Institution for try-ons</p>","instructions":"","icon":11284,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11284","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Teamwear Sample Set Request"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1087/create/2281","requestValidateBaseUrl":"/servicedesk/customer/portal/1087/validate/2281","calendarParams":{"firstDay":0,"date":"2025-07-11T03:37:50+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YzhhYjZkNi0xY2JmLTQ0Y2QtYTQ5Yi05YTlmMTgwZDI5MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMDkzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIxNzAyNzAsIm5iZiI6MTc1MjE2OTA3MH0.pWd7vRkCVjzQUv6SeBkq1SMBshk4JVkHcZ_gHuaCRqM","targetCollection":"upload-project-12093","endpointUrl":"https://api.media.atlassian.com","clientId":"7c8ab6d6-1cbf-44cd-a49b-9a9f180d290b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":5,"updated":"2025-05-21T01:38:47.595434055Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[2281],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":5,"name":"Teamwear Sample Set","submit":{"lock":true,"pdf":false},"templateFormUuid":"576b17bb-7435-4132-a503-30a381cb4401"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"6072acac-8e26-4662-b218-5350b2b6407f"}},{"type":"rule"}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"90c7dabe-1d30-4845-a7cb-484162cc8d1e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"76f4f47b-60b4-4836-b242-3c65e8fc6f4a"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"c55f72a1-db27-4cba-a9eb-19fb0a5433c8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"3675df76-09fc-43c5-afb4-b41fdd376a2d"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"e584312a-6771-4881-8f05-4d0f7f595811"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"b987f7f5-357b-4424-b43b-d23c794e0de7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"02367731-b103-460c-8a04-291f24d90dab"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"a9849862-8161-431b-b0af-f437980c974a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"93ffc99b-3823-4d37-a71f-0aa4c1a3f295"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"83037eee-7f14-4627-b7f0-2e096f1ceb43"}},{"type":"rule"},{"type":"heading","attrs":{"level":2,"localId":"b1e2084f-3132-4f10-8f72-b8ea8d57cf94"},"content":[{"type":"text","text":"Terms and Conditions","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"6c06d220-d5a7-40eb-b81e-b87269a8bdc2"},"content":[{"type":"text","text":"Thank you for requesting a Sample Set. "}]},{"type":"paragraph","attrs":{"localId":"2d686689-55c6-48e1-bfed-5dfdeb652798"},"content":[{"type":"text","text":"Please note the below:"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","attrs":{"localId":"a75943e8-ba2b-4cbf-aec7-51edea445661"},"content":[{"type":"text","text":"Loan Period","marks":[{"type":"strong"}]}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"paragraph","attrs":{"localId":"965cf338-5f4a-43f9-a4ea-85634c1342ee"},"content":[{"type":"text","text":"You may keep the sample set for "},{"type":"text","text":"3 weeks","marks":[{"type":"strong"}]},{"type":"text","text":". "}]},{"type":"paragraph","attrs":{"localId":"ecc309aa-fbe8-4bb7-ad99-fd039eb93420"},"content":[{"type":"text","text":"If you require an extension, please reply to your confirmation email or contact "},{"type":"text","text":"support@theschoollocker.com.au","marks":[{"type":"link","attrs":{"href":"mailto:support@theschoollocker.com.au"}}]},{"type":"text","text":" to request additional time."}]}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","attrs":{"localId":"e053439c-7551-486a-a2fa-6c0e4d98a0b7"},"content":[{"type":"text","text":"Return Shipping","marks":[{"type":"strong"}]}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"paragraph","attrs":{"localId":"05765d76-1610-48e4-957f-879e9ad3f7e8"},"content":[{"type":"text","text":"A pre-paid return label will be included with the sample set. "}]},{"type":"paragraph","attrs":{"localId":"36b1d7e0-a665-4ff3-b14d-fa7a18657d9b"},"content":[{"type":"text","text":"Please return the set using this label by taking it to any Australia Post location by the agreed return date."}]}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","attrs":{"localId":"13477c96-cee2-41ee-989d-2196f689fadb"},"content":[{"type":"text","text":"Payment for Non-Return","marks":[{"type":"strong"}]}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"paragraph","attrs":{"localId":"d4ed14f5-5096-44c4-923e-d4e5c3ab2313"},"content":[{"type":"text","text":"If the sample set is not returned within the specified period (and no extension has been granted), an invoice will be generated and sent to you for payment of the sample set."}]},{"type":"paragraph","attrs":{"localId":"43486f60-ff82-4f81-9d2a-2ed5ddc0201e"},"content":[{"type":"text","text":"By requesting a Sample Set you acknowledge and agree to Payment for Items not returned by the agreed date."}]}]}]},{"type":"paragraph","attrs":{"localId":"c7aba79c-f0fd-4682-b27a-e3093c12f580"},"content":[{"type":"text","text":"We hope this sample set helps you make the best choice for your purchase. "}]},{"type":"paragraph","attrs":{"localId":"c7aba79c-f0fd-4682-b27a-e3093c12f580"},"content":[{"type":"text","text":"Please let us know if you have any questions by contacting "},{"type":"text","text":"support@theschoollocker.com.au","marks":[{"type":"link","attrs":{"href":"mailto:support@theschoollocker.com.au"}}]},{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"localId":"8664ea8d-d5ef-4a4b-be58-3e2d55966f04"},"content":[]}]}],"conditions":{"16":{"t":"sh","i":{"co":{"cIds":{"15":["1"]}}},"o":{"sIds":["1"]}},"18":{"t":"sh","i":{"co":{"cIds":{"15":["2"]}}},"o":{"sIds":["2"]}}},"sections":{"1":{"name":"NB","conditions":["16"]},"2":{"name":"CCC","conditions":["18"]},"3":{"name":"Details","conditions":[]}},"questions":{"15":{"type":"cd","label":"Brand","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"New Balance","other":false},{"id":"2","label":"Canterbury","other":false}],"questionKey":""},"22":{"type":"ts","label":"Institution Name","description":"","validation":{"rq":false},"jiraField":"customfield_11409","questionKey":""},"26":{"type":"ts","label":"Contact Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"24":{"type":"te","label":"Accounts Email","description":"","validation":{"rq":true},"jiraField":"customfield_11078","questionKey":""},"17":{"type":"ts","label":"New Balance Salesperson","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"30":{"type":"cl","label":"Sample Set Type","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Male Leavers Jersey Size Set","other":false},{"id":"2","label":"Female Leavers Jersey Size Set","other":false}],"questionKey":""},"29":{"type":"cl","label":"Sample Set Type","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Male Leavers Jersey Size Set","other":false},{"id":"2","label":"Female Leavers Jersey Size Set","other":false},{"id":"4","label":"Female Intl Playing Jersey","other":false},{"id":"5","label":"Female League Short","other":false},{"id":"6","label":"Female Raglan SS Polo","other":false},{"id":"7","label":"Female Set-In SS Polo","other":false},{"id":"8","label":"Female Skort","other":false},{"id":"9","label":"Female Tatic Short","other":false},{"id":"10","label":"JNR Guernsey","other":false},{"id":"11","label":"JNR League Short","other":false},{"id":"12","label":"JNR Playing Jersey","other":false},{"id":"13","label":"JNR Rev Playing Jersey","other":false},{"id":"14","label":"JNR Tatic Short","other":false},{"id":"15","label":"Male Cricket Pants","other":false},{"id":"16","label":"Male Intl Playing Jersey","other":false},{"id":"17","label":"M League Short","other":false},{"id":"18","label":"Male Puffer ","other":false},{"id":"19","label":"M Raglan Polo SS","other":false},{"id":"20","label":"Male Rugged Drill Short","other":false},{"id":"21","label":"Male Stadium Pants","other":false},{"id":"22","label":"Male Sub Athletic Short","other":false},{"id":"23","label":"Male Sub Singlet","other":false},{"id":"24","label":"Male Tatic Short","other":false},{"id":"25","label":"Male Varsity Jackets","other":false},{"id":"26","label":"Female C&S Pride Short","other":false},{"id":"27","label":"Female Stadium Pants","other":false},{"id":"28","label":"Female Sub Nick Short","other":false}],"questionKey":""},"19":{"type":"ts","label":"Canterbury Salesperson","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"23":{"type":"ts","label":"Contact Phone Number","description":"","validation":{"rq":true},"jiraField":"customfield_11079","questionKey":""},"20":{"type":"rt","label":"Shipping Address","description":"","validation":{"rq":true},"jiraField":"customfield_11353","questionKey":""},"27":{"type":"cm","label":"Accept Terms and Conditions","description":"I acknowledge that I am authorised by the Institution to agree to the Terms and Conditions below. ","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false}],"questionKey":""}}},"uuid":"576b17bb-7435-4132-a503-30a381cb4401"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":5,"updated":"2025-05-21T01:38:47.595434055Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[2281],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":5,"name":"Teamwear Sample Set","submit":{"lock":true,"pdf":false},"templateFormUuid":"576b17bb-7435-4132-a503-30a381cb4401"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"6072acac-8e26-4662-b218-5350b2b6407f"}},{"type":"rule"}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"90c7dabe-1d30-4845-a7cb-484162cc8d1e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"76f4f47b-60b4-4836-b242-3c65e8fc6f4a"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"c55f72a1-db27-4cba-a9eb-19fb0a5433c8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"3675df76-09fc-43c5-afb4-b41fdd376a2d"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"e584312a-6771-4881-8f05-4d0f7f595811"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"b987f7f5-357b-4424-b43b-d23c794e0de7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"02367731-b103-460c-8a04-291f24d90dab"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"a9849862-8161-431b-b0af-f437980c974a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"93ffc99b-3823-4d37-a71f-0aa4c1a3f295"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"83037eee-7f14-4627-b7f0-2e096f1ceb43"}},{"type":"rule"},{"type":"heading","attrs":{"level":2,"localId":"b1e2084f-3132-4f10-8f72-b8ea8d57cf94"},"content":[{"type":"text","text":"Terms and Conditions","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"6c06d220-d5a7-40eb-b81e-b87269a8bdc2"},"content":[{"type":"text","text":"Thank you for requesting a Sample Set. "}]},{"type":"paragraph","attrs":{"localId":"2d686689-55c6-48e1-bfed-5dfdeb652798"},"content":[{"type":"text","text":"Please note the below:"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","attrs":{"localId":"a75943e8-ba2b-4cbf-aec7-51edea445661"},"content":[{"type":"text","text":"Loan Period","marks":[{"type":"strong"}]}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"paragraph","attrs":{"localId":"965cf338-5f4a-43f9-a4ea-85634c1342ee"},"content":[{"type":"text","text":"You may keep the sample set for "},{"type":"text","text":"3 weeks","marks":[{"type":"strong"}]},{"type":"text","text":". "}]},{"type":"paragraph","attrs":{"localId":"ecc309aa-fbe8-4bb7-ad99-fd039eb93420"},"content":[{"type":"text","text":"If you require an extension, please reply to your confirmation email or contact "},{"type":"text","text":"support@theschoollocker.com.au","marks":[{"type":"link","attrs":{"href":"mailto:support@theschoollocker.com.au"}}]},{"type":"text","text":" to request additional time."}]}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","attrs":{"localId":"e053439c-7551-486a-a2fa-6c0e4d98a0b7"},"content":[{"type":"text","text":"Return Shipping","marks":[{"type":"strong"}]}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"paragraph","attrs":{"localId":"05765d76-1610-48e4-957f-879e9ad3f7e8"},"content":[{"type":"text","text":"A pre-paid return label will be included with the sample set. "}]},{"type":"paragraph","attrs":{"localId":"36b1d7e0-a665-4ff3-b14d-fa7a18657d9b"},"content":[{"type":"text","text":"Please return the set using this label by taking it to any Australia Post location by the agreed return date."}]}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","attrs":{"localId":"13477c96-cee2-41ee-989d-2196f689fadb"},"content":[{"type":"text","text":"Payment for Non-Return","marks":[{"type":"strong"}]}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"paragraph","attrs":{"localId":"d4ed14f5-5096-44c4-923e-d4e5c3ab2313"},"content":[{"type":"text","text":"If the sample set is not returned within the specified period (and no extension has been granted), an invoice will be generated and sent to you for payment of the sample set."}]},{"type":"paragraph","attrs":{"localId":"43486f60-ff82-4f81-9d2a-2ed5ddc0201e"},"content":[{"type":"text","text":"By requesting a Sample Set you acknowledge and agree to Payment for Items not returned by the agreed date."}]}]}]},{"type":"paragraph","attrs":{"localId":"c7aba79c-f0fd-4682-b27a-e3093c12f580"},"content":[{"type":"text","text":"We hope this sample set helps you make the best choice for your purchase. "}]},{"type":"paragraph","attrs":{"localId":"c7aba79c-f0fd-4682-b27a-e3093c12f580"},"content":[{"type":"text","text":"Please let us know if you have any questions by contacting "},{"type":"text","text":"support@theschoollocker.com.au","marks":[{"type":"link","attrs":{"href":"mailto:support@theschoollocker.com.au"}}]},{"type":"text","text":" "}]},{"type":"paragraph","attrs":{"localId":"8664ea8d-d5ef-4a4b-be58-3e2d55966f04"},"content":[]}]}],"conditions":{"16":{"t":"sh","i":{"co":{"cIds":{"15":["1"]}}},"o":{"sIds":["1"]}},"18":{"t":"sh","i":{"co":{"cIds":{"15":["2"]}}},"o":{"sIds":["2"]}}},"sections":{"1":{"name":"NB","conditions":["16"]},"2":{"name":"CCC","conditions":["18"]},"3":{"name":"Details","conditions":[]}},"questions":{"15":{"type":"cd","label":"Brand","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"New Balance","other":false},{"id":"2","label":"Canterbury","other":false}],"questionKey":""},"22":{"type":"ts","label":"Institution Name","description":"","validation":{"rq":false},"jiraField":"customfield_11409","questionKey":""},"26":{"type":"ts","label":"Contact Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"24":{"type":"te","label":"Accounts Email","description":"","validation":{"rq":true},"jiraField":"customfield_11078","questionKey":""},"17":{"type":"ts","label":"New Balance Salesperson","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"30":{"type":"cl","label":"Sample Set Type","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Male Leavers Jersey Size Set","other":false},{"id":"2","label":"Female Leavers Jersey Size Set","other":false}],"questionKey":""},"29":{"type":"cl","label":"Sample Set Type","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Male Leavers Jersey Size Set","other":false},{"id":"2","label":"Female Leavers Jersey Size Set","other":false},{"id":"4","label":"Female Intl Playing Jersey","other":false},{"id":"5","label":"Female League Short","other":false},{"id":"6","label":"Female Raglan SS Polo","other":false},{"id":"7","label":"Female Set-In SS Polo","other":false},{"id":"8","label":"Female Skort","other":false},{"id":"9","label":"Female Tatic Short","other":false},{"id":"10","label":"JNR Guernsey","other":false},{"id":"11","label":"JNR League Short","other":false},{"id":"12","label":"JNR Playing Jersey","other":false},{"id":"13","label":"JNR Rev Playing Jersey","other":false},{"id":"14","label":"JNR Tatic Short","other":false},{"id":"15","label":"Male Cricket Pants","other":false},{"id":"16","label":"Male Intl Playing Jersey","other":false},{"id":"17","label":"M League Short","other":false},{"id":"18","label":"Male Puffer ","other":false},{"id":"19","label":"M Raglan Polo SS","other":false},{"id":"20","label":"Male Rugged Drill Short","other":false},{"id":"21","label":"Male Stadium Pants","other":false},{"id":"22","label":"Male Sub Athletic Short","other":false},{"id":"23","label":"Male Sub Singlet","other":false},{"id":"24","label":"Male Tatic Short","other":false},{"id":"25","label":"Male Varsity Jackets","other":false},{"id":"26","label":"Female C&S Pride Short","other":false},{"id":"27","label":"Female Stadium Pants","other":false},{"id":"28","label":"Female Sub Nick Short","other":false}],"questionKey":""},"19":{"type":"ts","label":"Canterbury Salesperson","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"23":{"type":"ts","label":"Contact Phone Number","description":"","validation":{"rq":true},"jiraField":"customfield_11079","questionKey":""},"20":{"type":"rt","label":"Shipping Address","description":"","validation":{"rq":true},"jiraField":"customfield_11353","questionKey":""},"27":{"type":"cm","label":"Accept Terms and Conditions","description":"I acknowledge that I am authorised by the Institution to agree to the Terms and Conditions below. ","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false}],"questionKey":""}}},"uuid":"576b17bb-7435-4132-a503-30a381cb4401"},"linkedJiraFields":["customfield_11409","customfield_11353","customfield_11078","customfield_11079"]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal","name":"sd-portal-chat-header","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal\",\n \"key\":\"sd-portal-chat-header-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.portal\", \"title\":\"sd-portal-chat-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=1087&location=header&xdm_e=https%3A%2F%2Ftheschoollocker.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-header-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIzOGI1YTc5ZjZhMWMxNGY4Zjk2MGJjNzY0MzA3OTEyMmRlOTkxNDc4NGYyMGMzNjAxMmM2MjYwMjI0ZGE2MWEwIiwiaXNzIjoiamlyYTo2OTRkMDNlNy0zYWM1LTQzNTItOTA3Zi01MTE4ZDVmYTI0YTciLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzUyMTY5OTcwLCJpYXQiOjE3NTIxNjkwNzB9.lFZT34Que3TIRdY2CG-wyQ8qP2twETdmxGvMVFeXQQU\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6Njk0ZDAzZTctM2FjNS00MzUyLTkwN2YtNTExOGQ1ZmEyNGE3IiwiY29udGV4dCI6eyJsaWNlbnNlIjp7ImFjdGl2ZSI6dHJ1ZX0sIm5hdiI6eyJpc05ld05hdmlnYXRpb24iOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC90aGVzY2hvb2xsb2NrZXIuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvdGhlc2Nob29sbG9ja2VyLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkFNU0QiLCJpZCI6IjEyMDkzIn19fSwiZXhwIjoxNzUyMTY5OTcwLCJpYXQiOjE3NTIxNjkwNzB9.9g-ZwcOD577fMVPSpRXW87t5bsysQc6edErf7MjwNwg\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://theschoollocker.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://theschoollocker.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"AMSD\\\",\\\"id\\\":\\\"12093\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"AMSD\\\",\\\"project.id\\\":\\\"12093\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1087\\\",\\\"servicedesk.requestTypeId\\\":\\\"2281\\\"}\",\n \"timeZone\":\"Australia/Sydney\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://theschoollocker.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=theschoollocker","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"959165b931abbc9d1416965daa4eafec7e07eabe_lout","baseUrl":"https://theschoollocker.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://theschoollocker.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7c8ab6d6-1cbf-44cd-a49b-9a9f180d290b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b895ea8ca38f4ac691dcc1696ff4ddf8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}