{"xsrfToken":"20b89738ff563f818ea790d1c331abd0fd8c93ea_lout","branding":{"id":"26","key":"osd","name":"Order Service Desk","portalBaseUrl":"/servicedesk/customer/portal/26","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/26/14","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#cc2d32","headerLinkHoverBGColor":"#cc2d32","headerBadgeColor":"#cc2d32"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c54c928f-108d-4ea8-8137-b43f156e075d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YzhhYjZkNi0xY2JmLTQ0Y2QtYTQ5Yi05YTlmMTgwZDI5MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM1NGM5MjhmLTEwOGQtNGVhOC04MTM3LWI0M2YxNTZlMDc1ZCI6WyJyZWFkIl19LCJleHAiOjE3NDM2MjQxMzEsIm5iZiI6MTc0MzYyMzUzMX0.8I3rMwn4hHw4vkJRKXRBYn1IX9QtOptVa4H6Ue_Mr2Y&client=7c8ab6d6-1cbf-44cd-a49b-9a9f180d290b&mode=fit","logoId":"c54c928f-108d-4ea8-8137-b43f156e075d","isLogoAvailable":true,"helpCenterTitle":"School Locker Help Centre","sharedPortalName":"Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"School Locker Help Centre","sharedPortalName":"Help Centre","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ff2e33","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"26","key":"osd","projectId":10975,"serviceDeskId":26,"name":"Order Service Desk","description":"<p>Welcome to School Locker's Institution Customer Portal providing support for our Institution partners with order placement, quote requests and customer support.</p>","portalBaseUrl":"/servicedesk/customer/portal/26","reqTypes":[{"id":"537","name":"Customer Support","descriptionHtml":"","callToAction":"Customer Support","introHtml":"<p>For Institution Customer Support</p>","icon":11125,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11125","groups":[101],"key":""},{"id":"339","name":"Order","descriptionHtml":"","callToAction":"Order","introHtml":"","icon":11118,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11118","groups":[100],"key":""},{"id":"534","name":"Quote Request","descriptionHtml":"","callToAction":"Quote Request","introHtml":"","icon":11100,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11100","groups":[100],"key":""},{"id":"1832","name":"Student Bursary","descriptionHtml":"","callToAction":"Student Bursary","introHtml":"<p>Submit an Institution funded Student Bursary</p>","icon":11126,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11126","groups":[100],"key":""},{"id":"533","name":"Surface Robo Claim","descriptionHtml":"","callToAction":"Surface Robo Claim","introHtml":"","icon":11296,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11296","groups":[101],"key":""},{"id":"532","name":"Zephyr Education Order","descriptionHtml":"<p><a href=\"https://zephyreducation.com.au/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">For more information about Zephyr Education click here</a></p>","callToAction":"Zephyr Education Order","introHtml":"<p>For authorised Zephyr agents only.</p>","icon":11296,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11296","groups":[93],"key":""},{"id":"2016","name":"Device Enrolment","descriptionHtml":"","callToAction":"Device Enrolment","introHtml":"<p>For Device Enrolment</p>","icon":11113,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11113","groups":[],"key":""},{"id":"2014","name":"Faulty","descriptionHtml":"","callToAction":"Faulty","introHtml":"<p>For Institution Faulty, DOA & Returns</p>","icon":11110,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11110","groups":[],"key":""},{"id":"573","name":"Institution Support Admin","descriptionHtml":"","callToAction":"Institution Support Admin","introHtml":"","icon":11103,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11103","groups":[],"key":""},{"id":"1973","name":"New Balance 40% Discount Code","descriptionHtml":"<p>Please complete your details below to request a New Balance 40% off Discount Code.</p>","callToAction":"New Balance 40% Discount Code","introHtml":"<p>Terms and Conditions Apply</p>","icon":11130,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11130","groups":[],"key":""},{"id":"549","name":"Retail Order","descriptionHtml":"","callToAction":"Retail Order","introHtml":"<p>Retail Customer Orders</p>","icon":11130,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11130","groups":[],"key":""}],"reqGroups":[{"id":100,"name":"Quotes & Orders"},{"id":101,"name":"Customer Support"},{"id":93,"name":"Zephyr Education"}],"orderMapping":{"101":[537,533],"100":[339,534,1832],"93":[532]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7daefcd5-994b-37c2-ac4e-af64be609b3a","appLinkName":"System Confluence","appLinkUrl":"https://theschoollocker.atlassian.net/wiki","spaceKey":"ISS","spaceName":"Institution Sales Support","spaceUrl":"https://theschoollocker.atlassian.net/wiki/spaces/ISS","isServer":false},"labels":[],"projectKey":"OSD","serviceDeskId":26,"kbLinkDomainURLs":["https://theschoollocker.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":26,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YzhhYjZkNi0xY2JmLTQ0Y2QtYTQ5Yi05YTlmMTgwZDI5MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwOTc1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2MjQ3MzEsIm5iZiI6MTc0MzYyMzUzMX0.8HID5LUywacYbvz-JRPJ3RrYtGorFIpPjHjKslQxRzo","targetCollection":"upload-project-10975","endpointUrl":"https://api.media.atlassian.com","clientId":"7c8ab6d6-1cbf-44cd-a49b-9a9f180d290b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"95ccf2ac-0056-4012-b95f-decc50ec506a","name":"Order Support","description":"Quick reference information about our order process","categoryUrl":"https://theschoollocker.atlassian.net/servicedesk/customer/portal/26/topic/95ccf2ac-0056-4012-b95f-decc50ec506a","createdAt":"1667974547682"}]}},"reqCreate":{"id":339,"projectId":10975,"form":{"name":"Order","descriptionHtml":"","callToAction":"Order","intro":"","instructions":"","icon":11118,"iconUrl":"https://theschoollocker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11118","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Please attach your Order Workbook or Purchase Order here","descriptionHtml":"<p>Please attach your Order Workbook or Purchase Order here</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Notes","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_12605","fieldConfigId":"13563","label":"First Production Photo","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/26/create/339","requestValidateBaseUrl":"/servicedesk/customer/portal/26/validate/339","calendarParams":{"firstDay":0,"date":"2025-04-03T06:52:11+1100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YzhhYjZkNi0xY2JmLTQ0Y2QtYTQ5Yi05YTlmMTgwZDI5MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwOTc1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2MjQ3MzEsIm5iZiI6MTc0MzYyMzUzMX0.8HID5LUywacYbvz-JRPJ3RrYtGorFIpPjHjKslQxRzo","targetCollection":"upload-project-10975","endpointUrl":"https://api.media.atlassian.com","clientId":"7c8ab6d6-1cbf-44cd-a49b-9a9f180d290b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=26&location=footer&xdm_e=https%3A%2F%2Ftheschoollocker.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1MGM2MDdjOTU5ZjIyOTQwM2U3ZDUzMDMwNGE3OWFkMzZkNzAyMDI5ODFkYTMxYjk4MGEwN2IyNDA3ZTBlOTliIiwiaXNzIjoiamlyYTo2OTRkMDNlNy0zYWM1LTQzNTItOTA3Zi01MTE4ZDVmYTI0YTciLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzQzNjI0NDMxLCJpYXQiOjE3NDM2MjM1MzF9.6f7kxPKZw_GqgzpNsPvxDy0VFquil9_8YX01K9diKZY\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6Njk0ZDAzZTctM2FjNS00MzUyLTkwN2YtNTExOGQ1ZmEyNGE3IiwiY29udGV4dCI6eyJsaWNlbnNlIjp7ImFjdGl2ZSI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL3RoZXNjaG9vbGxvY2tlci5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC90aGVzY2hvb2xsb2NrZXIuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiT1NEIiwiaWQiOiIxMDk3NSJ9fX0sImV4cCI6MTc0MzYyNDQzMSwiaWF0IjoxNzQzNjIzNTMxfQ.-sobsJk-OVndXN2on0NHDtKVj7Nn9AhwemsAW6a1voY\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://theschoollocker.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://theschoollocker.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"OSD\\\",\\\"id\\\":\\\"10975\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"OSD\\\",\\\"project.id\\\":\\\"10975\\\",\\\"servicedesk.serviceDeskId\\\":\\\"26\\\",\\\"servicedesk.requestTypeId\\\":\\\"339\\\"}\",\n \"timeZone\":\"Australia/Sydney\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://theschoollocker.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=theschoollocker","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"20b89738ff563f818ea790d1c331abd0fd8c93ea_lout","baseUrl":"https://theschoollocker.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://theschoollocker.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7c8ab6d6-1cbf-44cd-a49b-9a9f180d290b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"211d3ec9f36b4f55bb774911ead4c9d9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}